Terms of Service

TERMS OF SERVICE OF TELICALL

Last Update: December 5, 2025

These Terms of Service (“ Terms ”) is a binding agreement between you (referred to herein as “ the User” , “ You ” or “ Your” ) and Getverify LDA, a company incorporated under the laws of Portugal, located at Avenida do Infante, no. 50, 9004-521 Funchal, Madeira, Portugal and where applicable its subsidiaries, affiliates and related corporations (referred to herein as “ Telicall” , “ the Company” , “ we” , “ us” or “ our” ), concerning your access to and use of Telicall’s Services (as defined below) via Telicall website, related features and services, and other linked channels, mobile websites or applications (collectively, the “ Platform ”).

BY ACCESSING THE PLATFORM, USING THE SERVICES, OR CLICKING “AGREE” OR “CONTINUE” YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND ACCEPT THESE TERMS. IF YOU DO NOT ACCEPT, YOU MUST NOT USE THE PLATFORM OR SERVICES. THE SERVICES ARE INTENDED FOR INDIVIDUALS 18+ WITH CAPACITY TO CONTRACT. IF YOU DO NOT AGREE WITH THE TERMS, YOU SHOULD IMMEDIATELY DISCONTINUE USING THE PLATFORM AND SERVICES.

We can be accessed through various locations and jurisdictions. You are solely responsible for compliance with Applicable Laws in each location where you access or use the Services. Do not use the Services where such use would be unlawful or require registration or licensing that we do not hold.

You may not use this Platform and Services if you: (i) do not agree to these Terms; (ii) are not of the age or have the capacity to be bound by these Terms in Your jurisdiction of residence; or (iii) are prohibited from accessing or using this Platform or Services or any of this Platform’s contents, products or services by applicable law.

The Service does not provide access to any emergency calling capability, including but not limited to 911, 112, 999, 000, or their equivalents in any jurisdiction. The Service is not intended or suitable for placing calls to emergency services, public safety answering points, law enforcement, fire departments, medical response units, or other similar agencies. You must maintain alternative means of communication capable of placing emergency calls. You acknowledge and agree that Telicall shall have no liability for any inability to access emergency services via the Service.

Telicall enables the initiation and management of prepaid outbound voice calls to international mobile and landline numbers via internet-based calling (VoIP) technology, with termination to standard telephone networks (PSTN) through third-party telecommunications infrastructure. The Service is provided strictly on an “as-is” and “as-available” basis, without any representations or warranties of uninterrupted availability, call quality, network coverage, or suitability for any specific purpose, to the maximum extent permitted by Applicable Law. No dedicated inbound number is provided to You; outbound calls may display a rotating third-party caller ID number selected from Telicall’s available pool of caller numbers. No inbound voice calls, data or SMS services are provided.

With the acceptance of these Terms, You further acknowledge that You have read and understood Our policies in the Telicall Platform, including but not limited to the Privacy Policy, Cookie Policy, Payment, Cancellation and Refund Policy, and other policies and notifications (collectively be referred to as “ Policies ”) that may be amended from time to time on the Telicall Platform. These Policies are an integral and inseparable part of these Terms. Violation of the principles stated in these Policies is equivalent to a violation of these Terms.

You assume all risk and responsibility for compliance with any applicable telecommunications, data privacy, consumer protection, export control, or other local and international laws associated with Your use of the Service.

If You have any questions about these Terms or Our Services, please contact us at support@telicall.com.

 

1. Defined Terms and Interpretation

1.1. Capitalized terms used in these Terms shall have the meanings set forth in this Section or, where the context so requires, as expressly defined in other parts of these Terms. Any definition introduced elsewhere in these Terms shall apply equally throughout the entire document unless the context requires otherwise. Singular terms include the plural and vice versa; references to “including” shall mean “including without limitation.”

1.2. For purposes of these Terms:

Applicable Laws ” means all laws, regulations, orders, and industry obligations relevant to your access or use.

VoIP ” means Voice over Internet Protocol, enabling outbound calling using an internet connection through the Platform.

PSTN ” means the public switched telephone network, which receives and completes outbound calls initiated through VoIP.

Telicall Balance ” means the prepaid, non-monetary balance visible in Your Telicall account, which may be used solely for call charges and other permitted consumption on the Platform. Telicall Balance has no cash value, is non-redeemable, non-exchangeable, non-transferable, and may not be redeemed for money or any other consideration, except where required by Applicable Law.

Cookie Policy ” means the cookie and tracking technologies policy of Telicall, as published and made available on the Platform.

Payment, Cancellation and Refund Policy ” means Telicall’s policy governing payment methods, billing, cancellation, credit expiration, and refund procedures.

“Platform” means Telicall websites, web interfaces, and applications we operate.

Plan(s) ” means the prepaid outbound calling options and tariffs made available on the Platform.

Privacy Policy ” means the privacy policy of Telicall governing the collection and processing of personal data.

Provider (s)” means, third-party carriers, network operators, upstream suppliers, and technology partners.

Policies ” means, Documents incorporated by reference, including the Payment, Cancellation and Refund Policy, Privacy Policy, Cookie Policy.

“Services” means the initiation, transmission, management, and billing of outbound voice calls made through the Platform using VoIP.

Merchant of Record ” means Zotlo (Z3P LLP) or any other duly appointed payment, billing, or sales intermediary.

Users ” mean, individuals who access or use the Services through your account, integrations, or applications.

2. Description of Services and Fees

2.1. The Services enable You to initiate outbound voice calls through VoIP and to have those calls terminated on standard telephone networks (PSTN). No incoming calls, SMS, MMS, data connectivity, SIM, or eSIM functionality is provided.

2.2. The Platform provides an interface where You can view recent call activity, monitor call duration and applicable rates, purchase additional Telicall Balance, and manage account settings.

2.3. From time to time, the Platform or the Services may receive automatic updates, including bug fixes and enhancements. By using the Services, You agree to receive and install such Updates.

2.4. To access and fully utilize the Services, You must maintain compatible hardware and software and an active internet connection. You are responsible for meeting these prerequisites.

2.5. To use the Service, You must have a compatible device capable of placing VoIP calls. Telicall is not responsible for call failures resulting from device settings or network blocks.

2.6. All call pricing is transparently displayed within the Platform and is calculated on a per-minute basis. Pricing is subject to change. Call charges are deducted in real time from Your Telicall Balance.

2.7. You acknowledge that the Services depend on third-party carriers (“Providers”). If a Provider materially increases its cost or ceases service, Telicall may modify or discontinue the affected Services.

2.8. Your purchase from Telicall depends on third-party providers. You expressly accept in advance any price changes and acknowledge that Providers may change pricing or suspend Service at any time.

2.9. To the extent the Services depend on third-party telecommunications, Telicall functions solely as an intermediary and is not a party to any contract between You and any such third-party provider.

2.10. When using Telicall Services, You agree to comply with all applicable local laws and regulations. You are solely responsible for determining whether use is lawful in Your jurisdiction.

2.11. Telicall reserves the right to modify, suspend, or discontinue any portion of the Services at any time, with or without prior notice.

2.12. Telicall does not provide inbound calling, SMS, MMS, or data services. The Services do not support emergency calls (e.g., 112/911/999).

2.13. Caller identification presented to the call recipient will be a number selected from Telicall’s or its Providers’ shared outbound caller ID pool. You are not assigned a dedicated telephone number.

3. Your Representations and Warranties

3.1. By accessing or using Telicall, You expressly represent and warrant that:

3.1.1. You are at least eighteen (18) years old and are accessing the Service on Your own behalf.

3.1.2. You possess the authority to bind yourself with these Terms without violating any other agreement.

3.1.3. Your use of Telicall will comply with all applicable laws and regulations.

3.1.4. You will not use Telicall for any unlawful, abusive, or fraudulent purpose.

3.1.5. All information You provide to Telicall is true, accurate, and complete.

3.1.6. You will not infringe or violate any intellectual property or proprietary rights.

3.2. Telicall reserves the right to suspend or terminate Your access if You breach any of the foregoing representations or warranties.

3.3. You acknowledge and agree that it is Your sole responsibility to ensure that Your access to and use of Telicall complies with all applicable laws.

4. Purchase and Payment Models

4.1. You may complete Your purchase for Telicall Services through one of the following models: (i) Pay-As-You-Go calling, or (ii) prepaid calling Plans. In all cases, You must first deposit funds into Your Telicall Balance.

4.1.1. For Pay-As-You-Go usage, a per-minute charge will be deducted from Your Telicall Balance in real time based on the destination.

4.1.2. Prepaid Plans / Packages: Telicall may offer finite, prepaid calling Plans. The full Plan fee will be deducted from Your Telicall Balance upon confirmation.

4.1.3. Telicall Balance may expire as indicated in the Payment, Cancellation and Refund Policy; expired balance is not refundable.

4.2. Purchases on the Platform may be processed and billed by Zotlo (Z3P LLP) acting as our Merchant of Record. All payments are governed by these Terms and the Merchant of Record’s terms.

4.3. Payment

4.3.1. By completing any purchase via the Telicall Platform, You enter into a binding sales agreement with Telicall.

4.3.2. Telicall may from time to time offer time-limited trial access to selected plans or features at no charge.

4.3.3. All fees are charged at the time of transaction using Your selected payment method. You authorize Telicall to charge all applicable fees and taxes.

4.3.4. Telicall accepts multiple forms of payment, including credit/debit cards and digital wallets.

4.3.5. Telicall does not store payment credentials. All financial data is processed by licensed third-party providers.

4.3.6. Prices and plan availability are subject to change at any time prior to purchase.

4.4. Refunds and Cancellations

4.4.1. If You purchase directly through Our website, all sales are final once Your Telicall Balance has been credited. We do not offer refunds for unused balance except where required by law.

4.4.2. Refund requests for purchases made via Apple App Store or Google Play Store are governed solely by those platforms' policies.

4.4.3. If You are benefiting from a free trial, You must cancel before the trial period expires to avoid being charged.

4.4.4. Consumers in the EU/UK acknowledge that by requesting immediate activation, they lose their right of withdrawal once performance begins.

4.4.5. If a charge is disputed or suspected as fraudulent, we may suspend or terminate the affected account.

4.4.6. Refunds or credits are not available due to device incompatibility or network restrictions.

4.5. Registration, Activation, Compatibility, and Tax Obligations

4.5.1. To access certain features, You may be required to register for an account and provide identity verification data.

4.5.2. Telicall reserves the right to deny, suspend, or revoke account access at Our sole discretion.

4.5.3. You are solely responsible for safeguarding Your credentials (passwords/OTP) and for all activities under Your account.

4.5.4. You are obligated to provide accurate registration information and to promptly update it if there are changes.

4.5.5. Any personal data submitted is processed in accordance with the Telicall Privacy Policy.

4.5.6. By registering, You consent to receive service-related communications and notices.

4.5.7. Telicall may process anonymized usage metrics for internal analysis and reporting.

4.5.8. To use the Services, You must maintain a stable internet connection. Telicall is not responsible for failures caused by carrier restrictions on VoIP.

4.5.9. You are responsible for any taxes, duties, or levies imposed in connection with Your purchase.

5. Termination

5.1. The right to use granted to You for use of the Services is effective until terminated. At any time, at Our sole discretion and without liability to You, with or without prior notice, Telicall may modify, suspend, or discontinue all or any part of the Platform or Services, including features, content, or functionality, for any reason, such as if continued operation is no longer commercially viable. Upon termination, any unused Telicall Balance will automatically expire and is non-refundable, unless otherwise required by Applicable Law.

5.2. We may terminate Your access to the Platform, Services, or Your account immediately and without notice, delete or deactivate Your account and all related data, and/or terminate these Terms, in Our sole discretion and for any reason, including if You breach these Terms or violate any applicable law.

5.3. You may terminate Your right to access or use the Services at any time by submitting a cancellation request through the Platform and removing the application from Your devices. Termination requests are subject to verification and may require additional communication from Your side to confirm identity and finalize the process. Termination will take effect only after such confirmation is completed and may take up to thirty (30) days from the date of Your request. Once processed and confirmed, termination is final and cannot be reversed.

5.4. You acknowledge that Telicall’s decisions to limit access, suspend, or terminate Services or accounts may be based on confidential risk management and security criteria, and we are under no obligation to disclose these procedures or criteria.

5.5. Telicall shall not be liable for any loss, damage, or harm arising from suspension or termination of the Services or Your account, to the extent permitted by applicable law.

5.6. Upon termination, all rights granted to You under these Terms shall immediately cease, and You must cease all use of the Services and delete or return all downloaded materials where practicable.

6. Mass-Calling, Spam & Network Abuse

6.1. Telicall may restrict, block, suspend, or permanently terminate access to the Services, without refund, if we detect or reasonably suspect mass-calling, automated or scripted dialing, predictive dialing, spam, telemarketing campaigns, Caller ID spoofing, VoIP bypass, fraud traffic, or any usage that may trigger carrier blocking, regulatory inquiries, or reputational harm.

6.2. You are solely responsible for ensuring that all outbound calls comply with all applicable laws, regulations, and industry rules, including without limitation consumer-protection rules, consent-based calling rules, do-not-call requirements, privacy and data-protection laws, the Telephone Consumer Protection Act of 1991 (United States), and the rules and regulations of the Federal Communications Commission (United States), as well as any carrier registration or verification requirements in any applicable jurisdiction.

6.3. Telicall may require documentation of consent, campaign registration, or intended use before restoring service. Remaining Telicall Balance may be seized or withheld to offset fraud-related costs, penalties, or damages, to the extent permitted by Applicable Law. No refunds or credits will be issued in connection with suspensions based on abusive traffic.

7. Force Majeure

Telicall shall not be liable for any loss or damage arising from any event beyond Telicall’s reasonable control, including, but not limited to natural disasters, fire, war, riots, labor disputes, civil disturbance, actions of government, power, network or other infrastructure failures, or equipment or software malfunction or large scale internet or carrier outages including failures or interruptions in internet backbone, cloud-service, or payment-gateway operations. (“Force Majeure”). For clarity, Provider actions, including abrupt cost increases, country shutdowns, regulatory orders affecting Providers, or loss of connectivity are included among the events that excuse performance as Force Majeure.

8. Entire Agreement

8.1. These Terms, together with the Payment, Cancellation and Refund Policy, Privacy Policy, and any posted acceptable use/code of conduct, constitute the entire agreement for the Services and are incorporated by reference. If there is a conflict, these Terms prevail except that payment mechanics, credits, and refunds are governed by the Payment, Cancellation and Refund Policy.

9. Amendment

Telicall may amend/update these Terms at any time without any specific notice. The latest version of the Terms published on the Platform are applicable to all Users. You are responsible of checking the latest version published on the Platform.

10. Waiver

Any failure or delay in exercising any right, power or privilege Telicall is granted under these Terms shall not be regarded as a waiver thereof.

11. Assignment

11.1. Any right and obligation of You under these Terms shall not be assigned or transferred to any third party without obtaining prior written consent of Telicall.

11.2. Telicall, on the other hand, may assign or transfer any or all of its rights and obligations under these Terms to any third party without any need to obtain Your approval or consent.

12. Severability

In the event that any clause of these Terms is deemed invalid or unenforceable, the remainder of these Terms shall remain in full force and effect. The invalid portion of these Terms, on the other hand, shall be regarded as modified as closely as possible to the intent of Telicall.

13. International Availability

Availability of the Services, including specific features, Plans and language versions, varies by country and may change at any time.

14. Privacy

Please find our Privacy Policy for detailed information about how we collect, use and disclose the information/personal data given by You. Transfer and storage of information about You is governed by our Privacy Policy as well. Data security is provided by the Platform. However, You are responsible for any unauthorized access to Your information; abusing, storage, reproduction, sale, copying, as well as illegal use of Your information, contact information and other content.

15. Code of Conduct

15.1. The Services offered through the Platform shall not be used for any purposes other than what is set out by the Company, in accordance with these Terms. In this regard, the Services are provided for and limited with personal, non-commercial, non-exclusive, limited, non-transferable use only.

15.2. Therefore, while accessing and/or using the Platform and the Services, (as an unrestrictive list) You are explicitly prohibited to and You shall NOT:

15.2.1. Use the Platform and Services against any applicable laws, either local, federal, national, or international,

15.2.2. Use the Services or Content to support, or engage in any illegal activities including, but not limited to, illegal gambling, fraud, money laundering, or terrorist activities,

15.2.3. Use the Platform, Content or Services in a way that disrupt, adversely affect, prevent or obstruct provision of Services and use of Services by other users,

15.2.4. Access without authorization to any Telicall IP or Content to which You are not permitted to access or use,

15.2.5. Make any commercial use of the Services and Content, develop third party applications benefiting from Our Services and Content,

15.2.6. Copy, decompile, disassemble or reverse engineer any software that is a part of the Platform, Content and Services,

15.2.7. Use any spider, robot, cheat utility, scraper, offline reader or any other automated means that accesses the Platform and Telicall Content; use or launch any unauthorized script or other software; or upload any harmful software such as a virus or a Trojan horse,

15.2.8. Attempt to interfere with or disable any features of the Platform, or create undue traffic or other burden on the Platform or related networks,

15.2.9. Systematically retrieve any content or data from the Platform to create reference or compile such data to form a collection, compilation, database, or directory or use any infrastructure, software, application or other tool that acts as or constitute an information or data collection or transmission mechanism,

15.2.10. Disclose private information pertaining to Platform, Services or the Company to third parties,

15.2.11. Use the Platform to market, advertise or offer to sell goods or services,

15.2.12. Falsify or delete any copyright management information, such as author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in the Platform or any material,

15.2.13. Resell, sublicense, share, or re-route the Services (including via tethering for commercial traffic aggregation) except as expressly permitted.

15.2.14. export/re-export the Services to prohibited destinations or parties.

15.3. Any prohibited use of the Platform and Services may have serious legal and contractual consequences, including but not limited to the termination of Your use of Our Services, deletion of Your account, compensation of damages.

15.4. Telicall may suspend or terminate accounts, and take other actions it deems necessary to enforce these rules and protect the Platform integrity.

15.5. Telicall reserves the right, and may be legally required, to monitor, investigate, and report any suspected unlawful, abusive, fraudulent, or prohibited activity related to the Platform or the Services to competent governmental, regulatory, or law enforcement authorities. To the extent permitted by applicable law, Telicall may disclose relevant user information, transaction records, or communication logs to such authorities or to third-party compliance service providers assisting in fraud prevention, sanctions screening, or anti-money-laundering compliance. You acknowledge and agree that Telicall shall not be liable for any disclosure or action taken in good faith under this clause, and that such disclosures may be made without prior notice to You if required or authorized by law. All disclosures under this section shall be made in accordance with the Privacy Policy and applicable data-protection law.

15.6. You further represent and warrant that You are not (i) located in, ordinarily resident in, or accessing the Services from any jurisdiction or territory that is subject to comprehensive trade or economic sanctions or embargoes, or (ii) a person, entity, or organization listed on any sanctions-related restricted party list maintained by the European Union, the United Kingdom, the United States, or other applicable authorities. You shall not use the Platform or Services in violation of any applicable export control, sanctions, or anti-boycott laws or regulations.

15.7. Telicall and the relevant Merchant of Record reserve the right to reject, suspend, or cancel any transaction, and to withhold or deny any refund, replacement, or service delivery, if doing so would expose either party to a violation of such laws or regulations. Any approved refund will be processed through the original payment method by the relevant Merchant of Record and may take up to thirty (30) business days, depending on the payment processor’s policies.

16. Risk Disclosure

16.1. Access to VoIP calling and PSTN termination via the Services may degrade, fail, or become temporarily unavailable during periods of network congestion, high demand, software maintenance, firewall or carrier restrictions, or other network-side issues, which may prevent You from placing or completing calls and may delay technical support.

16.2. The Telicall Platform, user interface, and any related documentation or communications may contain inaccuracies, omissions, or outdated information regarding device compatibility, supported carriers, pricing, or country coverage.

16.3. Telicall relies on third-party carriers, VoIP transport providers, and technology partners to deliver connectivity. Termination of our partnerships, material changes to their terms, network outages, regulatory interventions, or technological shifts may impair or suspend Your access to the Services.

16.4. You expressly accept that neither Telicall nor its partners guarantee continuous service, and that You may experience service interruptions or degraded performance beyond Our control.

16.5. In the event of any dispute with other users, carriers, or content providers regarding Services, Plans or calls, You release Telicall and its affiliates from all claims, liabilities, costs, and damages arising out of of or relating to such disputes. To the maximum extent permitted by law, you release us from claims arising from disputes with other users or Providers related to Plans or usage.

16.6. We do not guarantee that Our Services will always be available or be uninterrupted. You are responsible for making all arrangements necessary for You to have access to Our Services.

16.7. We do not represent that Our Services will be available in other jurisdictions. We may limit the availability of Our Services or specific functionality to any user or geographic area at any time. You assume all risk and responsibility for compliance with any applicable telecommunications, data privacy, consumer protection, export control, or other laws associated with your use of the Service.

17. Your Obligations

17.1. Without prejudice to the Terms of Service, the Your obligations are as follows:

17.1.1. Use the Service in compliance with these Terms of Service and to be responsible for all use of the Service from Your account,

17.1.2. Submit true, accurate, and complete registration information, and to keep such information up-to-date,

17.1.3. Keep the password confidential at all times and will be responsible for all use of the account and password. We reserve the right to remove, reclaim, or change a username You select if we determine, in Our sole discretion, that such username is objectionable,

17.1.4. Use the Service in accordance with all applicable laws and regulations of the home nation, the country of residence, and the country in which You are present when the Service is being used by You,

17.1.5. You agree that You are solely liable for the use of any prohibited and/or restricted services under any applicable laws and regulations of Your home nation, country of residence, and the country in which You are present when using the Services. You agree and accept to indemnify and hold Telicall harmless from any and all claims arising from and/or in relation to such use.

17.1.6. You agree that You are solely responsible for complying with any applicable telecommunications, data privacy, consumer protection, export control, or other laws associated with Your use of the Service.

17.1.7. You agree that the Service shall be used for personal consumption only,

17.1.8. You agree that the Service shall not be used to engage in any action that is abusive, illegal or fraudulent or that causes the network to be impaired or damaged,

17.1.9. You agree that the credits, promotions and referrals for the Services (the “Program”) shall not be used to undermine the fairness, integrity or legitimate operation of the Program, including, but not limited to, creating fake accounts or using fictitious identities to participate in the Program or receive rewards, or selling or transferring Program benefits. Telicall, in its sole discretion, reserves the right to disqualify You from the Program and future use of Our Services.

17.1.10. You agree that Telicall may suspend Your use of the Service in case of breach of the above obligations, and that You will continue to be liable and shall pay all charges due under these Terms of Service in respect of the suspended Services. Do note that any attempt to deliberately damage or undermine the legitimate operation of the Services and the Program may be in violation of criminal and civil laws,

17.1.11. You acknowledge that Telicall reserves the right to seek remedies and damages (including attorney fees) to the fullest extent of the law, including criminal prosecution.

18. Indemnification

18.1. You agree to defend, indemnify and hold harmless Telicall, its parent and subsidiary companies, and each of their respective officers, directors, employees, agents, partners and licensors (collectively, the “Indemnified Parties”) from and against any and all losses, liabilities, damages, fines, penalties, costs and expenses (including, without limitation, reasonable attorneys’ fees and court costs) arising out of or relating to any third-party claim, action or proceeding brought against an Indemnified Party to the extent that such claim is based upon or arises out of:

18.1.1. Your breach or alleged breach of these Terms or any representation, warranty or covenant made by You herein;

18.1.2. Your use of (or inability to use) the Service, including any data or content You submit, post or transmit;

18.1.3. Any violation by You of applicable law, regulation or the rights of any third party (including intellectual property, privacy or publicity rights);

18.1.4. Your negligent, wilful or reckless act or omission in connection with your use of the Service;

18.1.5. Your deployment or use of any automated data-gathering or extraction tools (e.g., bots, spiders, crawlers) that impose an unreasonable load on Our infrastructure; or

18.1.6. Any harmful, harassing or illicit conduct by You toward another user of the Service.

18.2. You will (a) promptly notify the Indemnified Parties in writing of any claim for which indemnification is sought; (b) grant the Indemnified Parties sole control over the defense and settlement of such claim (provided that no settlement may impose any liability or obligation on an Indemnified Party without its prior written consent); and (c) cooperate fully, at Your expense, with the Indemnified Parties’ reasonable requests in connection with the defense and settlement of the claim. The Indemnified Parties reserve the right, at Your expense, to assume exclusive control of such defense.

19. Intellectual Property Rights

19.1. The Platform is the proprietary property of the Company and all content therein including but not limited to signs, text, graphics, pictures, information, data, software, sound files, source codes, databases, functionality, website designs, audio, video, text, photographs, and graphics and the trademarks, service marks, and logos (collectively, the “Telicall IP”) are owned by us and/or licensed to us and/or controlled by us; and are protected through various intellectual property rights.

19.2. The Telicall IP is provided on the Platform for the permitted use only, in accordance with these Terms. Therefore, copying, reproducing, republishing, uploading, aggregating, publicly displaying, encoding, translating, distributing, selling, licensing, reverse engineering or in any other way exploiting any part of the Platform and/or Telicall IP for any unauthorized and prohibited purpose, without express prior written permission of the Company is strictly prohibited.

19.3. You are granted a limited use right to access and use the Telicall IP, Platform and Services, provided that You are eligible to under these Terms. However, Telicall, at any time, reserves the right to terminate Your access to the Platform, the Services, the Telicall IP and if applicable revoke the use rights or licenses provided.

19.4. It is prohibited to give unauthorized links to the Platform and the Services as well as framing of any information contained on the Platform or any portion of the Platform. If any unauthorized link or framing is detected, Telicall reserves the right to disable the unauthorized links or frames right away or request for the link to be removed.

19.5. In any event, Telicall shall not be held responsible or liable for any material on third party websites which contains link to the Platform and the Services. Similarly, Telicall has no responsibility or liability for framing of any information contained on the Platform or any portion of the Platform.

19.6. It is prohibited to develop any third party applications that interact with Our Services or integrate Our Services into any third party applications through application programming interfaces (API) unless such license is explicitly granted. Separate license terms shall be executed in order for Telicall to grant any such license.

20. Disclaimer of Warranties

YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. YOU ACKNOWLEDGE THAT YOUR USE OF TELICALL, INCLUDING THE PLATFORM AND ALL ASSOCIATED SERVICES AND CONTENT, IS AT YOUR SOLE RISK. TELICALL IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TELICALL AND ITS AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, SECURITY, AVAILABILITY, OR UNINTERRUPTED OPERATION.

TELICALL MAKES NO REPRESENTATION OR WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION OR ERROR, OR BE COMPATIBLE WITH YOUR DEVICES, SOFTWARE, OR NETWORK ENVIRONMENT. TELICALL DOES NOT WARRANT THAT THE SERVICES OR ANY CONTENT OBTAINED THROUGH TELICALL IS FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS. WHILE TELICALL IMPLEMENTS COMMERCIALLY REASONABLE TECHNICAL AND ORGANIZATIONAL SAFEGUARDS CONSISTENT WITH INDUSTRY STANDARDS, NO SYSTEM OR NETWORK IS COMPLETELY SECURE OR ERROR-FREE. YOU USE THE SERVICES AT YOUR OWN RISK AND ARE SOLELY RESPONSIBLE FOR MAINTAINING APPROPRIATE DATA BACKUPS, SECURITY CONFIGURATIONS, AND PROTECTIVE MEASURES ON YOUR DEVICES AND NETWORKS. YOU ARE RESPONSIBLE FOR IMPLEMENTING AND MAINTAINING APPROPRIATE DEVICE AND NETWORK SECURITY (E.G., OS UPDATES, ANTI-MALWARE, SECURE NETWORK CONFIGURATION) AND FOR SAFEGUARDING YOUR ACCOUNT CREDENTIALS AND ANY ACCESS TOKENS OR AUTHENTICATION CODES USED WITH THE SERVICES. TELICALL IS NOT LIABLE FOR ANY LOSS ARISING FROM YOUR FAILURE TO DO SO.

YOU UNDERSTAND AND AGREE THAT TELICALL IS NOT RESPONSIBLE FOR ANY THIRD-PARTY CONTENT, APPLICATIONS, OR SERVICES ACCESSIBLE THROUGH TELICALL, AND THAT ANY DEALINGS WITH THIRD PARTIES ARE AT YOUR OWN RISK. TELICALL DOES NOT REVIEW, ENDORSE, OR ASSUME LIABILITY FOR ANY THIRD-PARTY MATERIALS, AND YOU ASSUME ALL LIABILITY FOR INTERACTIONS WITH THIRD-PARTY PROVIDERS OR USERS.

YOU ACKNOWLEDGE THAT THE INTERNET, MOBILE NETWORKS, AND TELECOMMUNICATIONS SYSTEMS ARE INHERENTLY INSECURE AND SUBJECT TO INTERRUPTION, INTERCEPTION, LOSS, CORRUPTION, OR UNAUTHORIZED ACCESS BY THIRD PARTIES. TELICALL MAKES NO WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED, REGARDING (I) THE SECURITY OF ANY TRANSMISSION OF DATA OR COMMUNICATIONS THROUGH PUBLIC OR PRIVATE NETWORKS; (II) THE PREVENTION OF UNAUTHORIZED ACCESS, HACKING, MALWARE, OR OTHER SECURITY BREACHES; OR (III) THE INTEGRITY OR CONFIDENTIALITY OF ANY DATA TRANSMITTED, STORED, OR OTHERWISE PROCESSED THROUGH THE SERVICES.

TELICALL IS UNDER NO OBLIGATION TO PROVIDE MAINTENANCE, SUPPORT, OR UPDATES EXCEPT AS EXPRESSLY STATED IN THESE TERMS; ANY SUPPORT PROVIDED IS AT TELICALL'S SOLE DISCRETION.

YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR SOLE RESPONSIBILITY TO ENSURE THAT YOUR ACCESS TO AND USE OF TELICALL COMPLIES WITH ALL APPLICABLE LOCAL, NATIONAL, AND INTERNATIONAL LAWS, REGULATIONS, AND LICENSING REQUIREMENTS. TELICALL MAKES NO REPRESENTATION OR WARRANTY REGARDING THE LEGALITY OF YOUR USE OF TELICALL IN ANY JURISDICTION, AND YOU ASSUME ALL RISK AND LIABILITY IN THIS REGARD.

TELICALL EXPRESSLY DISCLAIMS ANY LIABILITY FOR LEGAL COMPLIANCE OR NON-COMPLIANCE BY USERS. UNDER NO CIRCUMSTANCES SHALL TELICALL BE RESPONSIBLE FOR DETERMINING OR ENSURING THAT YOUR ACCESS TO OR USE OF THE SERVICES CONFORMS TO ANY LEGAL OR REGULATORY REQUIREMENTS IN ANY JURISDICTION.

TO THE EXTENT THAT ANY WARRANTY CANNOT BE DISCLAIMED UNDER APPLICABLE LAW, SUCH WARRANTY SHALL BE LIMITED IN DURATION TO THE SHORTEST PERIOD PERMITTED BY LAW.

21. Limitation of Liability

In no event shall Telicall or its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, punitive, or consequential damages, including without limitation lost profits, data loss, business interruption, or loss of goodwill, arising out of or related to these Terms or Your access to or use of the Services, even if Telicall has been advised of the possibility of such damages.

Notwithstanding the foregoing, Telicall’s total aggregate liability for any and all claims arising out of or relating to these Terms or the Services, whether in contract, tort (including negligence), strict liability, or otherwise, shall not exceed the greater of (a) the total amount of fees actually paid by You to Telicall for the specific Services giving rise to the claim in the one (1) month preceding the claim, or (b) five U.S. dollars (USD 5).

The limitations and exclusions set forth above shall not apply to liability that cannot be limited or excluded by applicable law, including liability for death or personal injury caused by Telicall’s negligence, fraud, willful misconduct, or any other liability that cannot be excluded or limited under applicable law.

You acknowledge that these limitations of liability are fundamental elements of the agreement between You and Telicall, and that Telicall would not be able to provide the Services on an economic basis without such limitations. Telicall is under no obligation to provide maintenance, support, or updates except as expressly stated in these Terms. Any support provided is at Telicall’s sole discretion.

You acknowledge and agree that it is your sole responsibility to ensure that your use of Telicall complies with all applicable local, national, and international laws, regulations, and licensing requirements. Telicall makes no representation or warranty regarding the legality of your use of Telicall in any jurisdiction, and You assume all associated risk and liability.

22. Applicable Law and Jurisdiction

22.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of laws rules.

22.2. The courts of England and Wales shall have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms.

23. Third Party Contents

23.1. There may be references and links to third party websites and applications on the Platform and/or You may view content provided by third party websites and applications while using the Services (“Third-Party Content”).

23.2. We have no control over Third Party Content. You hereby acknowledge and agree that Telicall has no responsibility to examine, control, endorse or monitor any Third-Party Content. Third Party Content may be misleading, incomplete, erroneous, offensive or indecent. When You click on a link to, or access and use, a third-party website or third-party application, though we may not warn You that You have left Our Service, You are subject to the terms and conditions (including privacy policies) of another website or destination. We are not responsible or liable for any third-party websites, third party applications, and third-party materials. You shall use all links at Your own risk.

23.3. You view Third Party Content at Your own risk and Telicall will not be held liable for any loss or damage arising out of Third-Party Content or services.

23.4. It is Your responsibility to read and accept the terms and conditions and policies of any third-party website or application.

24. Language and Translation

These Terms are originally drafted in English. Any translation of these Terms into another language is provided solely for convenience. In the event of any conflict, inconsistency, or ambiguity between the English version and any translated version, the English version shall govern and prevail. The English version shall be used in all legal or administrative proceedings.

25. Notices

We may provide notices via email to your latest email you shared or via in-product messaging. Notices are deemed received when sent (email) or when posted (Platform). You must keep your contact details current.