Getting Started & Account Creation
You can find answers to frequently asked questions about Telicall and account creation in this category.
Telicall is a communication app that lets you call mobile and landline numbers in over 200 countries at low rates using your internet connection. It also allows you to make international calls, receive calls and SMS messages by obtaining a local phone number in your chosen country.
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You can download Telicall for free from the App Store or Google Play.
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You can sign up with Apple, Google, or your email on iOS. On Android, you can sign up with Google or your email.
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Yes. Downloading the app and creating an account are free. To make calls, you just need to top up balance — and you only pay for the minutes you use.
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It may take a minute or two for the code to arrive. Make sure to check your Spam/Junk folder.
If you still don’t receive it within 5 minutes, tap Resend once the timer ends to request a new code.
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Yes. As long as you sign in with the same email, Google, or Apple account, you can access your Telicall account from another device.
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Yes. In the "Settings" section under the "More" menu, you can choose to display call rates in Cents or Dollars.
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Telicall is currently available only through the iOS and Android apps. Use on desktop (Windows/Linux) or via external SIP clients is not supported.
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Account Management
You can delete your account by navigating to Account Information > Manage Account > Delete Account within the app.
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When you delete your account, your current balance, call history and SMS messages enter the deletion process in line with our security policies. If you log back in within 30 days of your deletion request, the request is cancelled and you can keep using your account. At the end of 30 days, your account and the balance in it are permanently deleted. Subscriptions started through the App Store or Google Play Store are not affected by your account deletion request and must be cancelled separately through the relevant store.
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You can update your first and last name through the "Account Information" section in the app. However, your registered email address serves as your user identity and cannot be changed.
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